By Lydia Dlaboha, Deputy Chief Executive, HQN Whether it’s around issues of safety, complaints or general good practice, the importance of this joined-up approach
Five-and-a-half-years on from the Grenfell fire, survivors talk exclusively to Danielle Aumord about their hopes and fears for the future and whether, now that the
By Carl Makin, PhD Researcher at the University of York The latest insight report from the Housing Ombudsman Service paints a stark picture. Between
As the cost-of-living crisis heads into the tough winter months, HQN and Mobysoft ran a roundtable with income collection professionals to get a sense of
As the cost-of-living crisis continues to bite – and, in some cases, deepens – as we head towards Christmas, HQN highlights some of the good
Despite confirmation of a 7% rent cap providing much-needed certainty to next year’s budget planning, many social housing providers are continuing to grapple with a
After the Grenfell Tower fire, major changes were needed on building safety. Five years later the changes are here in the form of the Building
“Ofsted-style inspections and unlimited fines for failing social landlords.” That’s what a government told us was coming. How can we make this work well for
As he soon moves onto pastures new, Thirteen Group’s CEO, Ian Wardle, sits down with Mark Lawrence to look back on his time in the
Safety in all of our homes is of paramount importance. Usually the safety debate revolves around high-rise blocks, but there are major safety issues going
