Funding and support give hoarding resident a clearer future
By Sophie Appleyard, Mount Green neighbourhood officer As a neighbourhood officer, I work with residents across my patch in Surrey to make sure they’re happy in their homes. For the past two years, I’ve been working closely with a resident who has complex mental health needs and has more recently needed support […]
A life in 15 questions
Elly Hoult Chief Operating Officer, Peabody, and incoming President of the Chartered Institute of Housing 1 What do you do for fun? My social life is as busy as my work life, so spending time with friends, holidays, days out and eating out. I also love pub quizzes, jigsaw puzzles (mindfulness) and lying […]
The last word
Homelessness is the way to win the housing argument By Hannah Fearn, freelance journalist specialising in social affairs After being used to churning out words as fast as possible for daily newspapers, it’s a strange discipline to now be writing a column for a quarterly magazine. Every time I select a subject, I […]
Kwajo Tweneboa interview: “I hope there isn’t any landlord bias behind the regulator’s decisions”
It’s fair to say that Kwajo has single-handedly been one of the key drivers of change in the social housing sector since first coming to prominence in 2021, when he tweeted about watching his father die in a flat that wasn’t fit to live in. What was initially a personal campaign to highlight the poor […]
At your service?
Tenants and leaseholders are increasingly upset about the size of service charges. Can social landlords do more to assuage their anger? Neil Merrick investigates. Since moving into her flat in west London two years ago, Laura Benkis has refused to pay any of the money she owes her landlord for rent or services. As a […]
Housing First: Silver bullet or budget buster?
It’s dubbed a “miracle” in the press and deemed “highly effective” by homelessness organisations, but the popular Housing First approach is expensive and some experts question just how successful it is in supporting homeless people. Keith Cooper investigates. Housing First, an increasingly popular way of helping homeless people with high needs, has been lauded […]